Friendly helpful. Easy processing

I had the best car buying experience ever here at McDonald’s Mazda South yesterday My sales associate, Eli was wonderful. She was very knowledgeable, efficient, considerate and kind. She was personable, and delightful to work with. We felt that we got a fair price for a great car. And most of all, we love the customer service we received from Eli. We highly recommend this location. If you’re in the market for a Mazda, please come to this location, you will not be disappointed!

Had a very low stress, low pressure buying experience at McDonald Mazda South. In particular, Morgan Evans was incredibly thorough and patient throughout the process - which was efficient. Am very happy & satisfied to have gone with McDonald (and with my new car).

Great service. Easy process. Eric and Louis took good care of us. I’d recommend them if you’re in the market

Purchased a CPO CX-30 and the process was the easiest and fastest car buying experience I’ve ever had. Extra kudos to Morgan for being very knowledgeable about the car and was very low pressure on the purchase.

My experience at McDonald Mazda South was excellent. The team took the time to answer all my questions, and was never pushy or dishonest. True integrity.

Leaving a five-star review because I did not actually do business here and feel it's not fair to lower a rating based on just one tiny interaction, but I had an unfortunate phone call just now with the main office staff. I called in to ask about a bill I received -- I do not live in Colorado, do not and have never owned the car being serviced, and have never been to this dealership. I wanted to make sure that there was no issue of identity fraud and that it was an honest mistake since my name is not particularly common. I began the call in a concerned neutral tone, but the woman I spoke with acted immediately put-upon at being asked for assistance. She asked if I wanted to be transferred to Service, told me the calls were automated (I wasn't receiving phone calls), told me, "I'm not sure what you want me to do," then over-explained that she didn't have that information available because she was "just main office staff," then backtracked and asked if I wanted Sales. She spent so much time explaining why she couldn't help, and alI she really needed to do was say, "That's really concerning, let me transfer you over to Service where they can get this straightened out for you." I was a little miffed at the point she mentioned Sales, I realize now she probably misspoke in the moment. But at the time, I was genuinely surprised by her frustrated reaction to my concern. I did not start the call in an accusatory way, but I know I sounded worried. It was certainly not aimed at her or even at the dealership. Regardless, it was surprising to be confronted with her annoyance and lack of empathy for the concern of receiving a nearly $600 bill for a car I do not own, in a state where I don't live. At the point where she asked if I wanted Sales, I replied, "I don't know. You tell me where I need to be transferred." She must have felt that was rude enough she didn't need to say anything else because she then cold-transferred me to Service. Service was efficient and quick at resolving the matter and said the customer has the same name as me and the email must have been a mistake but that I am not on the hook for the bill. I appreciate having that confirmed, though about ten minutes after the call, I got another email notice to pick up the car, so it looks like my contact information was not removed from the customer profile. This obviously quite upset me. It was very off-putting to be treated with unkindness from the outset when I did not have any unreasonable questions or expectations. I did also find it odd that neither person I spoke with introduced themselves by name. It's such a simple thing, but does worlds for building trust.

Morgan in sales and Chris in Finance were the best!!!! Professional, friendly and kind! Morgan found exactly what I wanted! I’m so happy with MacDonald! Morgan should get a raise!

Great experience. Our service advisor Peyton made us feel like family.

Morgan at McDonald Mazda South is as good as they come when looking for a salesman to buy a car from, hands down. I am so happy with my new Mazda! Go see Morgan, you won’t regret it.

Best dealership experience I’ve ever had. Matt Diamond was awesome! Also shout out to finance (I’ve always had horrible experiences with finance department being pushy, rude and unprofessional) Alexander was awesome as well!

(Translated by Google) Super happy My sales representative Ellie helped me in everything I loved her treatment, she is very patient, she is super attentive, loving, dedicated to her work, they do it with love, I loved the service Thank you ♥️ If you are going to buy a Mazda I recommend that you go with Ellie 100000 highly recommended🌺 (Original) Super feliz Mi representante de ventas Ellie me ayudo en todo ame su trato ella es muyy paciente ella es super atenta amorosa dedicado a su trabajo lo hacen con amor me encanto el servicio Gracias ♥️ si vaz a comprar un Mazda te recomiendo q vallas con Ellie 100000super recomendada🌺

Santiago helped us secure a new 2025 Mazda CX90 PHEV that we LOVE. Every staff member we met was friendly and comfortable to be around, offering our 4 children refreshments and they even have a play area. We appreciated that no one tried to push us into a deal, Santiago answered all of our questions and concerns along the way and genuinely went above and beyond working with us. Thanks again!