My experience was alright. I will say I liked Andrew for the most part. I did not like how they didn’t fix the car I purchased fully because it was a “budget fix”. There is a very apparent knock on the left side as I drove off the lot. Thankfully their mechanic obviously saw and noted the issue in his report so I know what to fix. The “boss” probably told that mechanic to just leave it. Whoever the mechanic is I’m grateful for your note! They fixed one strut tower but both of them needed to be replaced to mitigate the knocking sound. I also didn’t like the scammy tactics that were being used such as telling me “it’s a new 700$ set of tires on it, be grateful” when in fact those are the cheapest tires you can get at Walmart for 50 bucks each, probably lower for them. Saying it’s 700 dollars seems disingenuous and scammy. Overall I’m happy with purchase, just didn’t like the tactics used.

Ask for Jade. She’s smart, knowledgeable, and most importantly, FAST. I absolutely dread trading in cars because I don’t want to spend hours dealing with the process, but she made it completely seamless. We traded in our car and were in and out in no time. On top of that, the car is amazing and the safety ratings are off the charts.

This is my second car from this dealership. Very happy. Quick processing, excellent customer service.

I just purchased my fourth Mazda from Morgan Evans at McDonald Mazda South. As have all my interactions with them, this one was as pleasant as could be, smooth, prompt and professional. Morgan knows his business and his product thoroughly. For me the Mazda line has the best value in a business and besides they are fun to drive!

Had a smooth and pleasant sales experience working with Jade and her team. Wouldn't hesitate to business again at McDonald South.

I just purchased a new CX-50 all thanks to the help of Dominic! He made the whole experience a 10/10. I never felt pressured or rushed and he took the time to go over every little detail. So glad I stopped in to this dealership!

Impressive service. Nice staff and sales team. Would come back again

I had a great experience upgrading my Mazda - Jade was a great help and made the process very easy!

Pheonix went above and beyond to help me with a warranty issue. His professionalism and customer first mentality was truly so amazing! McDonald Mazda South continues to be my favorite Mazda!

Very helpful, knowledgeable and an efficient car buying process

I had an excellent experience buying my spicy new Mazda 3 Carbon Hatchback from Louis Garcia. His customer service is exemplary, and his easy demeanor and genuine affect helped me feel at ease during the whole experience. I ended the deal feeling good about this major purchase and I absolutely recommend working with Louis for your next car. At the end, tying up financing was a pleasant and calm experience with Bob, who is great. Bob was even able to facilitate dropping my interest rate a little further than what I was originally quoted so that was a pleasant surprise. Thank you McDonald Mazda South!

Update 5/28/2026 - While I did have issues with the vehicle I originally purchased, I genuinely want to give credit to Jason, the store director, and David, the senior director, for how they handled everything afterward. They were kind, communicative, professional, and treated me with respect throughout the entire process of returning the car back, and getting my refund. I really appreciated how understanding and helpful they were during the process - they made a stressful situation feel a lot less overwhelming and I really appreciated the care they showed. Even though the situation itself was unfortunate, good customer service matters, and both Jason and David showed that. Thank you guys again for being patient and doing your best to make things right. I am writing to file a formal complaint against McDonald Mazda regarding the sale of a vehicle that appears to have had serious pre-existing mechanical issues that were not disclosed to us at the time of purchase. On January 24, 2026, my 20-year-old daughter purchased a used vehicle from McDonald Hyundai using her hard-earned savings and paid cash for the vehicle. We chose to purchase from a reputable dealership because we trusted that they would act honestly and disclose any known problems with the vehicle.At the time of purchase, we specifically requested service records and information regarding the condition and maintenance history of the vehicle. The dealership provided documentation indicating that the vehicle was up to date on services and appeared to be in good condition. However, approximately two weeks after purchase, the vehicle began sputtering. Shortly afterward, the heater stopped working, and one of the vehicle doors also malfunctioned. Concerned there were serious issues with the vehicle, we took it to an independent mechanic for inspection.During the inspection, the mechanic discovered that the vehicle had major mechanical problems, including failed head gaskets that require replacement. The mechanic also noted that the vehicle had extremely low or no oil. We were informed that issues of this magnitude do not occur overnight and were likely pre-existing before the sale of the vehicle. We immediately contacted the dealership to seek assistance. Unfortunately, we were treated rudely and dismissively. The dealership refused to help us or discuss any possible resolution and instead referred us to the vehicle warranty company. However, the warranty company denied coverage because the mechanic determined the issues were pre-existing conditions. As a result, my daughter is now left without reliable transportation and cannot afford the extremely costly repairs required to make the vehicle operable. We feel betrayed, misled, and taken advantage of by a dealership we trusted to act ethically and honestly. We have filed a formal complaint with the Attorney General and the BBB.

Jade, Steven, and Bob(finance) were all great in being flexible with minimal pressure. The process from start to finish (from test drive to having the keys) was very manageable and everyone involved was a pleasure to work with. Not to mention I got a great deal on a slightly used CX-5!