I am writing this review to recognize and highlight the outstanding customer service we received from Donovan Sanchez, Sales Consultant. We want to thank him and express our sincere expression of thanks. This was my sons first purchase with a dealership and because of Donovan's knowledge and high level of professionalism along with the service he provided us; his integrity; and the high reputation of McDonald Automotive made the deal effortless! I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through deeds not good salesmanship alone. Whereas you are indeed ...
Had a great experience with a great employee who took the time to explain every option we had with leasing purchasing and the breakdown of it all
The staff were very helpful and clear with everything they were offering and made it an easy and smooth experience to buy my CPO car
I had a wonderful experience buying my new car. I worked with Arturo and he made it a fantastic experience, smooth, easy, and didn't feel a lot of sales pressure. Even months after buying my car I haven't gotten my title notice and Arturo has been quick to help me. I would definitely go here again
Very happy with them. Was on time, pricing is fair, they confirmed everything that I knew already so I think they're trustworthy. My only wish is that they had better relationships for windshield replacement & detailing but other than that, perfect.
Outstanding customer service!!! Always top notch.
The last time I bought a car it was a miserable affair but I'm happy to say that my experience at McDonald Mazda South was the complete opposite.I worked with Tony and Arturo to buy a new 2020 CX-5. Arturo was a knowledgeable sales associate but I appreciated that if he didn't have an answer to a question, he wasn't afraid to take the time to get the right answer. He didn't try to BS an answer. Throughout the process I felt like Tony was very transparent about the price the dealer paid for the car, the availability of inventory, ...
Overall a positive experience. I brought my vehicle in for servicing and repairs. It was not returned with the car wash and vacuum that was advertised on the website, but the loaner car was very nice, and the staff held themselves to a high standard of professionalism and communication throughout the process. The technician's video showing the recommended repairs for my Mazda was a nice detailed touch as well. Initial cost of repairs was surprisingly high, but I spoke with the service manager and he was gracious enough to bring down the price to a somewhat more reasonable amount. I ...
I had a great experience buying a car here. Troy was very friendly and accommodating, I'm really glad he was our main contact person. He really goes the extra mile to make sure you're happy. Also shout-out to Paul who really knows everything about Mazdas, and Ian who's a fun person to talk to and gives great advice. I don't have any experience with the service department yet, but I would definitely buy a car here again!